Privacy Policy

Effective Date: May 2, 2026

DLEV Studio Privacy Policy

Effective Date: May 2, 2026

Introduction

DLEV Studio ("DLEV Studio," "we," "our," or "us") develops software platforms, communication technologies, research systems, and digital health solutions, including the PC Platform™, PCC™ (Precision Clinical Communicomics™), and PRC™ (Precision Retail Communicomics™).

This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, interact with our services, participate in communications programs, or engage with our platforms.

Information We Collect

We may collect the following categories of information:

Contact Information

• Name

• Email address

• Telephone number

• Organization or company affiliation

• Information voluntarily submitted through forms or inquiries

Communication Information

• SMS opt-in status

• SMS responses and interactions

• Email communications

• Customer support communications

Technical Information

• IP address

• Browser type

• Device information

• Website usage information

• Cookies and analytics information

Platform Information

Information voluntarily submitted through questionnaires, surveys, communication workflows, research activities, demonstrations, pilot programs, and platform interactions.

How We Use Information

We may use information to:

• Operate and improve our platforms and services

• Respond to inquiries and requests

• Provide communications and support

• Conduct research and development activities

• Analyze platform performance and usage

• Maintain security and prevent fraud

• Comply with legal and regulatory obligations

SMS Communications

Users who provide express written consent may receive SMS communications related to:

• Profile enrichment activities

• Research participation

• Platform communications

• Scheduling and coordination activities

• Service-related notifications

Message frequency varies based on participation activity.

Message and data rates may apply.

Consent is not a condition of purchase.

To opt out, reply STOP at any time.

For assistance, reply HELP or contact engagement@dlevstudio.com.

Information Sharing

DLEV Studio does not sell personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

Information may be shared with:

• Service providers supporting platform operations

• Communication providers, including Twilio, Inc.

• Cloud hosting and infrastructure providers

• Professional advisors and auditors

• Legal or regulatory authorities when required by law

All third-party providers are expected to maintain appropriate security and confidentiality protections.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Healthcare Information

DLEV Studio develops healthcare-related technologies and communication systems.

Unless specifically stated otherwise through a separate agreement, information submitted through this website should not be considered protected health information (PHI) and should not be used to transmit urgent medical information or medical emergencies.

If you are experiencing a medical emergency, call 911 or seek immediate medical assistance.

Cookies and Analytics

We may use cookies and similar technologies to:

• Improve website performance

• Understand website usage

• Enhance user experience

• Maintain security

Users may adjust browser settings to manage cookie preferences.

Third-Party Links

Our website may contain links to third-party websites. DLEV Studio is not responsible for the privacy practices or content of external websites.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Information

DLEV Studio

Email: engagement@dlevstudio.com

For questions regarding this Privacy Policy, please contact us using the information above.